But unfortunelty I cant delete the IA32 plugin as none of the other tools such as Edit, oganise etc works after removing the IA32. Found that the plugin called IA32 seems to be the culprit. So I went and isolated each plugins one by one and tried to preview the document. deleted the plugins and tried the application- it works fine. I could preview the doc for a brief moment before the message pops up. Then on I could not process the documents and have to shut out of the application. I use a hubone scan application to store the scanned documents to files on Sharepoint, and while I preview the document the message pops up. I am having the same issues " Invalid Plugin Detected. Thanks for your time and patience thus far. Let us know if you experience any issues.
Please install the latest patch of Acrobat/Reader 19.021.20061 Optional update, December 19, 2019Ĭontaining the fix for the Invalid plugin error from the help menu of the application>select check for updates.įor detailed information about the latest patch, please refer here. This was the only reason for not posting the workaround/fix publicly. I requested you to share the logs so that the product team can analyze them and can also share the same testing binary with you so that we can assure that the fix is working with all the environment. As they shared the logs of the affected machine.Īnd any customized environment will not work with other users' machines. I am sorry for the trouble, however, any steps shared to the OP or to the other user was only specific to their customized environment where they experience the issue. FWIW, we are using Windows 10 64-bit and running Internet Explorer 11 (11.805.17763.0). Anyone have any thoughts on this issue? I assume others would be able to duplicate this problem but assume no one has said anything since no one really uses Internet Explorer anymore. We have been disabling the Adobe PDF Reader add-on as a workaround in order for the file to open in Acrobat DC Pro 19. What has changed in this new revision to cause this issue with Internet Explorer? The issue is duplicated anytime we patch a user to the latest version. Other browsers like Firefox and Chrome work fine. Adobe Acrobat Reader DC will quit." within Internet Explorer. We have just patched from 2019.021.20056 and earlier versions to the latest 2019.021.20058 and are now receiving the "Invalid Plugin Detected. With previous versions of Acrobat Pro DC 19 we encountered no issues at all with viewing PDFs within Internet Explorer. The problem we are encountering is when users click a PDF within Internet Explorer as that is still our main browser. We have upgraded from Adobe 2015 to Adobe Pro DC 19. We have recently deployed Adobe Acrobat Pro DC 19 out to much of our staff.
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